Acceptable Use Policy

Use only accounts, shops, records and integrations you are authorized to access. Keep identity and business information accurate. Follow assigned staff permissions and obtain authority before supplying customer or employee information. Do not impersonate another person, shop, provider or ShopRally.

Do not use ShopRally for fraud, threats, harassment, unlawful discrimination, unauthorized surveillance, intellectual-property infringement or other unlawful activity. Do not falsify repair recommendations, customer approvals, invoices, reviews, message-delivery results or consent records. Do not put full payment credentials, passwords or unrelated sensitive information in general-purpose fields.

Do not distribute malware, steal credentials, bypass tenant boundaries or rate limits, or interfere with the service or its providers. Do not probe accounts or systems without authorization. Report suspected vulnerabilities privately to our support address with enough information to investigate; avoid exposing customer data in the report.

Identify the sender accurately, obtain the permission required for the purpose and keep evidence. Purchased lists, scraped contacts and another business's consent are not permission to message. Honor revocation and suppression. Do not evade an opt-out by changing numbers or channels. Registration, integration access and a customer record do not replace recipient consent. Follow the Messaging Terms and the applicable provider requirements.

Report suspected abuse to hello@getshoprally.com. We may investigate, preserve relevant evidence and restrict affected activity to protect users, comply with provider requirements or address misuse. We will provide available remediation information where appropriate. Restrictions and remedies under a separately accepted shop agreement remain governed by that agreement. No monitoring process detects every problem.